What you can expect

The Channel Account Manager enhances sales revenue by building relationships with partners. They collaborate with partners on marketing plans, training, and needs. They drive growth through channel programs and align with objectives while maintaining customer satisfaction.

About the Team

The Zoom sales team is a dynamic force driving the company's success. With a focus on delivering cutting-edge communication solutions for clients across all sectors, the team passionately engages with clients worldwide. Through strategic partnerships and a customer-centric approach, they play a pivotal role in expanding Zoom's global presence and ensuring businesses harness the full potential of virtual collaboration.

Responsibilities

Identifying and recruiting new channel partners to expand market share.
Collaborating closely with Channel partners to increase indirect sales.
Building business plans with key partners to drive mind share and growth
Executing sales training and provide marketing support
Tracking sales pipeline and bookings against quota and other metrics
Ensuring accuracy, keep detailed records in CRM, report tools, and forecast for Channel Leadership & Operations.

What we’re looking for

Have experience in managing partnerships in Unified Communications/ Cloud /Telephony space.
Be able to develop and execute sales strategies for Partner programs & sales enablement
Experience with SaaS Resellers in Italy
Have a deep understanding of the Partner ecosystem
Possess excellent communication and negotiation skills to effectively collaborate with partners and internal stakeholders.
Be proficient in analyzing sales data and market trends to identify opportunities for growth with Channel partners
Have collaborated with the Alliances that drive the Zoom ecosystem. i.e Poly, Dten, NEAT, Oracle, Ribbon, Jabra, Verint.

The position is classified as impiegati level 1 according to the National Collective Bargaining Agreement for employees of the commerce sector, the rules of which will apply during the employment relationship.

The salary range for this position as full-time €43,860– €70,200 gross annual base salary.

Final compensation will be determined using objective, job-related criteria such as skills, experience, qualifications, role scope and internal equity, in line with the applicable collective bargaining framework and Italian legislative decree No. 96/2026 guidelines.

In addition to base salary, this role may be eligible for variable compensation in accordance with the applicable incentive plan.

Moreover following benefits are provided for such position: https://careers.zoom.us/benefits#italy

Salary Range or On Target Earnings:

Minimum:

€73,100.00


Maximum:

€117,000.00

In addition to the base salary and/or OTE listed Zoom has a Total Direct Compensation philosophy that takes into consideration; base salary, bonus and equity value.

Note: Starting pay will be based on a number of factors and commensurate with qualifications & experience.

We also have a location based compensation structure; there may be a different range for candidates in this and other locations.

Ways of Working
Our structured hybrid approach is centered around our offices and remote work environments. The work style of each role, Hybrid, Remote, or In-Person is indicated in the job description/posting.

Benefits
As part of our award-winning workplace culture and commitment to delivering happiness, our benefits program offers a variety of perks, benefits, and options to help employees maintain their physical, mental, emotional, and financial health; support work-life balance; and contribute to their community in meaningful ways. Click Learnfor more information.

About Us
Zoomies help people stay connected so they can get more done together. We set out to build the best collaboration platform for the enterprise, and today help people communicate better with products like Zoom Contact Center, Zoom Phone, Zoom Events, Zoom Apps, Zoom Rooms, and Zoom Webinars.
We’re problem-solvers, working at a fast pace to design solutions with our customers and users in mind. Find room to grow with opportunities to stretch your skills and advance your career in a collaborative, growth-focused environment.

Our Commitment

At Zoom, we believe great work happens when people feel supported and empowered. We’re committed to fair hiring practices that ensure every candidate is evaluated based on skills, experience, and potential. If you require an accommodation during the hiring process, let us know—we’re here to support you at every step.

If you need assistance navigating the interview process due to a medical disability, please submit an Accommodations Request Form and someone from our team will reach out soon. This form is solely for applicants who require an accommodation due to a qualifying medical disability. Non-accommodation-related requests, such as application follow-ups or technical issues, will not be addressed.

Our interviews are supported by BrightHire, a tool that helps us create a consistent and thoughtful interview experience and may include recordings. Please refer to our candidate privacy statement for more information of how we use your data.

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Channel Account Manager, Italy